Yes.
360 Water Damage is an IICRC Certified Firm, and our team is trained in:

• Water damage mitigation

• Structural drying

• Mold awareness

• Proper documentation standards

All work follows ANSI/IICRC S500 and S520 guidelines.

Yes, we work with all insurance companies every day. We provide them with the exact documentation they need, including moisture readings, photos, and estimates written in Xactimate (the industry standard software). As a trusted partner of Big I Minnesota, we understand the claims process and act as your advocate to ensure the mitigation is handled correctly and your claim is processed smoothly.

This is common with vacation homes or unattended properties.

We assess:

• How long the water was present

• Materials affected

• Mold risk

Early professional evaluation helps limit further damage and supports insurance documentation.

Yes.
We provide 24/7 emergency water damage mitigation across Prior Lake, Savage, Shakopee, Lakeville, and the surrounding Southwest Metro.

When you call, you reach a live local professional — not a call center.

We respond to all types of emergency water damage, including:

• Burst or frozen pipes

• Appliance leaks

• Water heater failures

• Toilet overflows and plumbing backups

• Ceiling and wall water intrusion

• Storm-related water damage

We follow ANSI/IICRC standards for clean, gray, and contaminated water situations.

Often, yes.
In many cases, mitigation can be completed while you remain in the home.

If certain areas are unsafe or require containment, we’ll clearly explain what to expect and help minimize disruption.

Mold is not always present, but the risk increases rapidly when moisture remains trapped.

Professional drying, moisture mapping, and monitoring significantly reduce the likelihood of mold growth. Early mitigation is the best prevention.

Most drying projects take 3–5 days, depending on:

• The amount of water

• Materials affected

• How quickly mitigation began

Daily monitoring ensures drying is progressing properly and supports insurance requirements.

If it’s safe to do so:

• Shut off the water source

• Turn off electricity in affected areas

• Remove valuables from wet areas

• Avoid using household fans or heaters

Do not remove materials or start demolition until a professional assessment is completed.

Often, yes, if the damage is sudden and accidental (such as burst pipes or appliance failures).

However:

• Groundwater flooding and long-term leaks are usually not covered

• Coverage depends on how quickly the damage is reported and documented

We help homeowners understand what is typically covered and provide insurance-ready documentation.

Yes.
Water damage mitigation focuses on:

• Stopping the water source

• Removing moisture

• Drying affected materials

• Preventing secondary damage like mold

Restoration and reconstruction come after mitigation and may involve repairs or rebuilding. Proper mitigation helps reduce the scope and cost of restoration.

You should act immediately. Standing water and hidden moisture begin damaging materials right away. The sooner water is extracted and drying begins, the better the outcome for your home and insurance claim.

Yes. Water damage is considered an emergency because it spreads quickly and can lead to mold growth within 24–48 hours. Acting immediately helps limit damage, reduce repair costs, and protect your home.